The day started with an emergency call: A Win2000 PC was locked up! Help!
I reset the admin password, logged in, reset the user password, and they're all set.
Then on to a scheduled appointment regarding a slow network. Set up the router, attached PCs, all done there. Interesting problem, though. One of the systems took a very long time to shut down (> 6 minutes). The system logs revealed that there was a process that wouldn't let go of the registry hive. The process (Cicero) is invoked by MSOffice to facilitate alternative entry methods (speech, handwriting). After it was disabled (Add/Remove programs, Change Office settings) the shutdown took a few seconds.
Still had time for a haircut before lunch.
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